Scheduling and FAQ’s
Schedule an appointment
Remember, you’re not alone on this journey. Together, we’ll navigate the ups and downs, celebrate your progress, and work towards a brighter, more fulfilling future.
Reach out today and take the first step towards a new outlook on life. Don’t hesitate to contact me with any questions or to schedule an appointment. I look forward to helping you create positive change in your life. Thank you for considering me to be a part of your healing journey.
Schedule with Maya
PLEASE NOTE: Within 24 hours, you will receive an email from Therapy Notes/Therapy Portal. This email will include a welcome message, a link to set up your patient portal, and an intake packet. Once this is complete, you’ll be able to schedule your intake session on the portal. If you are using insurance, you will also receive an email from Headway with a link to enter your insurance and payment information. Please check your spam/junk folder if you do not receive this email within 48 hours. The link will expire within one week. If it expires before you are able to access it, please email info@mayaperrycounseling.com to resend a new link.
FAQ’s
How confidential are our sessions?
Because of the nature of our virtual/telephonic sessions, it is your responsibility to ensure a confidential space. More information is provided in the consent packet.
What happens after I submit an appointment request?
Within 24 hours, you will receive an email from Therapy Notes/Therapy Portal. This email will include a welcome message, a link to set up your patient portal, and an intake packet. Once this is complete, you’ll be able to schedule your intake session on the portal. If you are using insurance, you will also receive an email from Headway with a link to enter your insurance and payment information. Please check your spam/junk folder if you do not receive this email within 48 hours. Please note that the link will expire within one week. If it expires before you are able to access it, please email info@mayaperrycounseling.com to resend a new link.
Are appointments in person or virtual?
Appointments are virtual. If or when necessary, sessions can be made via telephone.
How much will services cost?
Individual Therapy
$100 / 45 minutes
$135 / 60 minutes
$200 / 90 minutes
Teen Therapy
$100 / 45 minutes
$135 / 60 minutes
Couple’s Therapy
$160 / 60 minutes
*Please note, for each rate, an additional $3 will be added for payment transaction fee*
Do you take insurance?
For insurance claims, I will provide the necessary information for you to submit to your provider for reimbursement. I accept the following insurance:
Aetna
Blue Cross Blue Shield of North Carolina
Carelon Behavioral Health
Cigna
Oscar (Optum)
Oxford (Optum)
Quest Behavioral Health
United Healthcare (Optum)
Do you have online billing?
We utilize Ivy Pay, a confidential, HIPPA approved payment transaction service. Once you enter your information, it is securely stored. You will only have to reenter information if your card expires or if you wish to change your form of payment.
What other forms of payment do you accept?
I accept payment through Visa, Mastercard, Discover, American Express, and FSA/HSA.
What is the cancellation policy
It is your responsibility to notify Maya Perry MA, LCMHC, at least 24 hours in advance, should you need to cancel an appointment. Failing to notify will result in being billed the full per-session fee.